Designing customer-first strategies for your business
Cultural transformation and creative marketing strategy through collaboration
Award-winning blue chip client experience spans sectors and continents and includes American Express, Bourjois, Chanel, DEC, DFID, Hays, plc, Lloyds Banking Group, Public Health England, Specsavers, Tata Consulting Services, Tempur, United Biscuits, and Visa Europe.
Unlock your customers and employees for a more responsive, nimble organisation. Together we’ll create fully integrated communications and brand experiences that deliver great results and future proof your business.
Brand strategy created in partnership with customers, employees and influencers accelerates transformation ensuring business growth
Whether you are catching up, keeping up, or leaping forward, define your customer-centric strategy and roadmap.
Creating relevant and responsive content, communications and services will ensure your long-term sustainability and success.
Fast changing market conditions require new ways of working in real time. We’ll help you develop nimble capabilities.
Communicating Causes has just been released.
Edited by Nicky Garsten and Ian Bruce, Tove Nordström and I created the ADCA (Agile Digital Communications Approach), elaborated upon in the chapter, Beyond Clicks for Causes. With a foreword by Jon Snow, we hope this book will become a go-to-source for students and practitioners.
You can buy the book at Routledge, Amazon UK, or Waterstones or read our chapter here.
© Ann Longley. Upgraded by Afforester