Transformation consultant and founder, Something New Together
A transformation and communications expert whose career in spans 20 years, Ann has broad and deep experience working across sectors and continents modernising businesses, enriching public services, and helping protect lives through the strategic and creative application of digital technology, data and social media.
Combining thought leadership with delivery , she thrives in the area of customer-centred service design bringing entrepreneurial flair to operations. Her key achievements include introducing new services, tools, and ways of working with the DEC, Hays, and MEC. Whilst with MEC she identified new business opportunities in relation to social media in the area of social listening, community management and content creation. She helped evolve the global marketing approach at Hays, the world’s biggest recruitment company, transforming them into a digital publisher via The Viewpoint and one of the most engaged companies on LinkedIn. With the DEC she helped plan, incubate and co-create pioneering approaches to delivering humanitarian aid to disaster affected communities.
These feats have required a strong internal organisational focus leading to related expertise in employee engagement and knowledge networking in complex transnational corporations. Ann is an RSA fellow, a conference speaker, and visiting lecturer at Greenwich University. She co-authored the chapter on agile digital communications in Communicating Causes to be published in Q2 2018 by Routledge.