Designing customer-first strategies for your business
We’re allies who help accelerate your digital transformation.
Digital puts customers in control. Businesses who put customers first win. We act as a temporary extension of your team helping you empower your people to laser focus on your customers.
Unlock your customers and employees for a more responsive, nimble organisation. Together we’ll create fully integrated communications and brand experiences that deliver great results and future proof your business. Find out how customer-first leadership pays off.
Brand strategy created in partnership with customers, employees and influencers accelerates transformation ensuring business growth
Whether you are catching up, keeping up, or leaping forward, define your customer-centric strategy and roadmap.
Creating relevant and responsive content, communications and services will ensure your long-term sustainability and success.
Fast changing market conditions require new ways of working in real time. We’ll help you develop nimble capabilities.
Communicating Causes has just been released.
Tove Nordström and I co-authored Beyond clicks for causes: enabling agile digital communications in this book, edited by Nicky Garsten and Ian Bruce.
“This is a go-to book for anyone working in communications, or studying public relations, with a specific interest in the non-profit sector….I am delighted it has been published; it is much needed.” – Jon Snow, Newscaster, Channel 4
To purchase the book, please visit Routledge, Amazon UK, or Waterstones.
© Ann Longley. Upgraded by Afforester